Jewelry Repair Fee
This covers a $20 repair labor fee, plus $5 return shipping (USA). When checking out, please be sure to enter the address you would like your repair shipped to when it is ready.
Repairs take an average of 7-14 business days (Mon-Fri, not including holidays). This may take longer depending on if any replacement stones need to be ordered.
Thank you! ~
This item requires a customer service agent to fill out a repair form for you. Please do not purchase this without first contacting us at info@lilaclily.com
For more info, please ready our repair policy here
*Due to COVID-19 precautions we are taking, there may be slight delays with processing
Processing time: 3-5 business days after your order is placed.
USPS Shipping Time: Roughly 3 business days (US)
*Solid 14K gold items are made to order, and take 2-4 weeks to process.
*Products labeled *Preorder* have special shipping times that are outlined in each product description.
Orders over $100 automatically qualify for free US shipping!